Course List

Welcome Atlassian admins and users! Our Jira, Jira Service Desk, and Confluence courses are self-paced and include video lessons, homework, and a quiz to test and reinforce understanding.  There’s even a course certificate for your portfolio or resume!

LinkedIn Courses

Rachel Wright’s Jira courses are now on LinkedIn! LinkedIn’s entire course library is included with your LinkedIn Premium subscription! Not a member yet? Start your 30 day LinkedIn Learning free trial

Jira: Basic Administration

Jira: Basic Administration

This course includes the top 5 things every Jira admin needs to know like: adding users, creating projects, editing workflows, and troubleshooting common permission and notification problems. Learn how Jira is used, which type you have, the responsibilities of an administrator, how to access the most used admin areas, and how to set up a test environment so you can experiment without impacting production data.

400

Learning Jira (Server Edition)

This course teaches you everything you need to get started with the server edition of Jira.

Learn how to navigate the dashboard, view your project list, and drill down for details. See how to create and edit issues, estimate the time and effort, and search with JQL. Also, generate useful reports by creating filters, dashboards, and boards. Finally, adjust your personal preferences so that Jira works best for you.

Admin Courses

Advanced topics for Jira administrators

Take an individual course below or buy multiple courses together and get one free!  Read more

$39.99

Jira Workflows for Business Teams

In this course, you’ll learn how to build smart workflows that your business teams will actually use!

Course Info

$39.99

Jira Custom Fields & Field Clean Up

Learn how custom fields work, when a new custom field is warranted, and how to safely remove custom fields.

Course Info

$39.99

Jira Admin Mistakes

Hear Rachel Wright's Jira admin horror stories and avoid these mistakes to keep your application out of the Jira swamp!

Course Info

$39.99

Jira Scary Stories

Hear about spooky security, freakish custom fields, and the potential horrors of user-created projects and issue types.

Course Info


Coming Soon!  Jira Strategy Admin Course
This course dives deep into the content in the Jira Strategy Admin Workbook and helps you develop and implement your own strategies. Get notified when this course is available.

User Courses

Application introductions for Jira, Jira Service Desk, and Confluence end users

$29.99

Intro to Jira (Cloud)

This course is for anyone new to Jira Cloud. After this introduction, you'll feel confident creating and searching for issues immediately.

Course Info

$29.99

Intro to Jira (Server)

This course is for anyone new to Jira Server. After this introduction, you'll feel confident creating and searching for issues immediately.

Course Info

$29.99

Intro to Confluence (Server)

This course is for anyone new to Confluence. After this introduction, you'll feel confident creating pages immediately.

Course Info

$29.99

Intro to Jira Service Desk (Server)

This course is for anyone new to the Jira Service Desk Customer Portal. After this introduction, you'll feel confident requesting help immediately.

Course Info


Other

Free Quizzes

Test your skills or compete with your colleagues with these free course quizzes!

Take Free Quizzes


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