Maintenance & Upgrade

Answer the questions below as they apply to your Jira application. These are opinion questions; there's no correct answer.

1. Application problems are easy for users to report and for admins to track *

Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Unknown	Not Applicable
Item #1 Strongly Disagree	Item #1 Disagree	Item #1 Neutral	Item #1 Agree	Item #1 Strongly Agree	Item #1 Unknown	Item #1 Not Applicable

2. Jira is backed up on a regular schedule and the integrity of the backup is tested *

Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Unknown	Not Applicable
Item #1 Strongly Disagree	Item #1 Disagree	Item #1 Neutral	Item #1 Agree	Item #1 Strongly Agree	Item #1 Unknown	Item #1 Not Applicable

3. A test environment is utilized for major changes and the configuration is kept in sync with production *

Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Unknown	Not Applicable
Item #1 Strongly Disagree	Item #1 Disagree	Item #1 Neutral	Item #1 Agree	Item #1 Strongly Agree	Item #1 Unknown	Item #1 Not Applicable

4. There's a proactive maintenance plan to clean up unused schemes, re-index, and prevent problems *

Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Unknown	Not Applicable
Item #1 Strongly Disagree	Item #1 Disagree	Item #1 Neutral	Item #1 Agree	Item #1 Strongly Agree	Item #1 Unknown	Item #1 Not Applicable

5. There's a regular application and add-on upgrade schedule *

Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Unknown	Not Applicable
Item #1 Strongly Disagree	Item #1 Disagree	Item #1 Neutral	Item #1 Agree	Item #1 Strongly Agree	Item #1 Unknown	Item #1 Not Applicable

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