Jira Admin Mistakes

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Question 1 of 13

1. Question
According to the presentation, how many application administrators should you have?
- One
- Two to Five
- One per Jira project
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Question 2 of 13

2. Question
What application ownership model is recommended?
- One team manages all internal company apps
- A dedicated Jira admin team
- All project leads own the application
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Question 3 of 13

3. Question
In what ways should your test environment match production?
- Have the same version
- Have the same configuration
- Have the same URL
- Have the same email settings
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Question 4 of 13

4. Question
What is the definition of the “Resolved” status in the default Jira workflow?
- A code change was made
- All work is completed
- All work is completed, but an additional step, like testing or deployment may still be needed
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Question 5 of 13

5. Question
What happens when you edit a status name in a workflow’s “diagram” (visual) mode?
- A copy of the original status is created
- The status name is changed in that specific workflow
- The status name is changed in all workflows
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Question 6 of 13

6. Question
The presentation recommends all external users be setup with company provided email addresses.
- True
- False
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Question 7 of 13

7. Question
Under what circumstances should you create a new issue type?
- Users need to categorize issues
- A second workflow is needed in the same project
- A second set or screens is needed in the same project
- Your boss asks you very nicely
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Question 8 of 13

8. Question
How can you fix this condition? status = closed and resolution is empty
- This condition is not worth fixing
- By showing a workflow transition screen for the user to select a resolution
- By editing an issue to add a missing resolution
- With a plugin like ScriptRunner for Jira
- With a temporary transition and post function to set a resolution for existing issues
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Question 9 of 13

9. Question
What is the best way to “hide” an unneeded project?
- Restrict the "Browse" permission to the Jira administrators group
- Restrict the "Browse" permission to your username
- Delete the project
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Question 10 of 13

10. Question
How should you handle bulk changes?
- Perform the change in a test environment first
- Manually verify the results
- Run system health tools and the integrity checker
- Review the application logs for errors
- Check for impacts on any REST API or database users
- Be ready to respond to any resulting user trouble reports
- Execute large changes during periods of low activity
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Question 11 of 13

11. Question
Which is the proper field type if a user must select only one option?
- Checkbox
- Radio button
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Question 12 of 13

12. Question
How do you change a field’s type?
- Click the "Edit" option on the custom fields page in the admin UI.
- Create a duplicate field instead.
- Create a new custom field, migrate any stored data from the original field to the new field, remove the original field, then update screens to show the new field.
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Question 13 of 13

13. Question
How should you handle departing users?
- Make sure your company notifies you before a user's last day
- Ask the user to remove their unneeded personal filters, filter subscriptions, dashboards, and boards
- Reassign their incomplete issues to their supervisor
- Export their change history and delete the account
- Update their profile email address to their personal account
- Make their account inactive
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