FAQ

Training for Jira Courses

How do I enroll in a course?
Click the “Take this Course” button on any course’s details page.  After purchase, you will receive one email from PayPal with the subject line “Receipt for Your Payment to Industry Templates” and one email from WordPress with the subject line “[Training for Jira®] Your username and password info”.  Click the link in the second email to set/reset your password.

What payment types are accepted?
We accept all major credit cards (Visa, MasterCard, Discover) and PayPal.  Payments are securely processed through PayPal, but you do not need a PayPal account.  To pay without a PayPal account, click the “Pay with Debit or Credit Card” button on PayPal’s website.  This transaction will be listed on your bank statement as “PayPal *JIRASTRATEGY”.  Training for Jira® and Strategy for Jira® are projects of Industry Templates, LLC.

Do you offer gift certificates?
Yes, and they are a perfect way to reward your team members or clients!  Choose your gift

How do I get additional help?
Contact Us

JIRA Strategy Admin Workbook FAQ

Is this workbook useful for JIRA Admin Certification preparation?
The JIRA Strategy Admin workbook is about what admins should and shouldn’t do in their application.   As part of the strategy recommendations, it covers admin concepts, which is what the JIRA Certification exam is about.  When I started writing the book, there wasn’t a certification, so I definitely didn’t write it for that purpose.  But I do think the book makes a great companion to the existing Atlassian documentation and certification study materials.  There’s more info about the book and its contents here.

Why did you write this book?
I wrote this because I knew I wasn’t the only person to inherit a messy configuration.  I want to keep others out of what I call the “JIRA swamp” or, if you’re already in it, help dig you out.

What was the hardest part about writing the book?
Certainly not writing about JIRA – I love talking about anything JIRA related!   The hardest part was fighting with the Table of Contents and Index features of Microsoft Word.  The initial drafts of the book were written in Confluence and progress was tracked in JIRA!  The entire project (the book, materials, website, and store) took 2 years to complete.

Where can I get the book?
The digital version (a color PDF) is available for immediate download from the jirastrategy.com store.  A print version (a black and white physical book) is available on Amazon.

Where can I learn more about the book?
You can view the Table of Contents, listen to the Introduction, or download Sample Chapters.  Read what others are saying on the Praise page.

Where can I learn more about the author?
Read About Rachel Wright.  Connect with the author on Twitter, LinkedIn, or in the Strategy for JIRA LinkedIn Group.

How do I schedule a speaking engagement, interview, or appearance?
Please see the Press Kit page.